Preset effects not loading...

Posted by user679651 
Preset effects not loading...
December 20, 2012 11:51PM
I am running Flash CS5 on OS 10.8.2

Noticed today that the presets no longer work in my FlashEff (Premium Acct).

I can pick an effect, but only the default option will render. I am able to select some of the other presets, but only the default effect will load.

What can I do?
Re: Preset effects not loading...
January 30, 2013 03:00PM
That means you are using the free version. Go to your jumpeyecomponents account->my downloads, download the component from there, install it and replace it in your files if is needed. Don't forget that you need to open extension manager directly from flash (help->Manage Extensions). Just follow exactly the same steps you see in this video tutorial: [www.flasheff.com]
Also make sure that you are logging in by using the account in which the component was bought.
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