Hello, I have just purchased the PREMIUM VERSION of Flash Eff. After the payment, I could nicely download the Premium version. Next I first removed the free version using the Flash Extention Manager and installed the downloaded Premium version So far so good. I can see all the available effects in the Flash Eff panel. However, the moment I select a Premium effect, I am getting a message: 'You don't have access to the pattern' Well, I did pay $280..... I tried to sign out and sign in several times including restarting Flash CS3. And of course using the same account login as where I can login on [www.jumpeyecomponents.com] and can see the puchase in my account page. Anyone any sugestions (of course I am also waiting on a reply from the e-mail helpdesk of jumpeyecomponents...)? Thx!http://www.flasheff.com/forum/read.php?23,811,811#msg-811Fri, 24 May 2013 19:30:02 -0500 Phorum 5.2.7 http://www.flasheff.com/forum/read.php?23,811,2061#msg-2061 http://www.flasheff.com/forum/read.php?23,811,2061#msg-2061 mattcampy FlashEff 1 (Discontinued version)Tue, 10 Mar 2009 17:54:59 -0500 http://www.flasheff.com/forum/read.php?23,811,2057#msg-2057 http://www.flasheff.com/forum/read.php?23,811,2057#msg-2057
I work on a pc at work and a mac at home (sometime both simultaneously). Everything works on the mac fine but just recently when I tried signing on and working on the file on pc it tells me that I don't have access to some of the premium patterns.

I've been sure to log out of my account on both machines - has this happened to anyone else before?]]> mattcampy FlashEff 1 (Discontinued version)Tue, 10 Mar 2009 12:05:56 -0500 http://www.flasheff.com/forum/read.php?23,811,823#msg-823 http://www.flasheff.com/forum/read.php?23,811,823#msg-823 negush FlashEff 1 (Discontinued version)Mon, 20 Oct 2008 09:34:22 -0500 http://www.flasheff.com/forum/read.php?23,811,821#msg-821 http://www.flasheff.com/forum/read.php?23,811,821#msg-821
After the puchase, I immediately downloaded the FlashEff Component, removed the free component, restarted Flash CS3 and installed the downloaded PREMIUM component. However, after doing so I could not use the Premium effect.

Today, I followed your instruction to re-install and did EXACTLY the same as before. And now it WORKS. I have access to the PREMIUM effect.

So perhaps there is some delay on your side in fully activating the account?

THANK YOU FOR YOUR SUPPORT!]]> alnoor FlashEff 1 (Discontinued version)Mon, 20 Oct 2008 06:02:15 -0500 http://www.flasheff.com/forum/read.php?23,811,819#msg-819 http://www.flasheff.com/forum/read.php?23,811,819#msg-819http://www.jumpeyecomponents.com/knowledgebase/*-Flash-~-general-use-problems/After-installation-components-do-not-show-up-in-Components-panel~1051/.]]> negush FlashEff 1 (Discontinued version)Mon, 20 Oct 2008 01:42:12 -0500 http://www.flasheff.com/forum/read.php?23,811,811#msg-811 http://www.flasheff.com/forum/read.php?23,811,811#msg-811
I have just purchased the PREMIUM VERSION of Flash Eff.
After the payment, I could nicely download the Premium version.

Next I first removed the free version using the Flash Extention Manager
and installed the downloaded Premium version

So far so good.

I can see all the available effects in the Flash Eff panel.

However, the moment I select a Premium effect,
I am getting a message:

'You don't have access to the pattern'

Well, I did pay $280.....

I tried to sign out and sign in several times including
restarting Flash CS3. And of course using the same
account login as where I can login on [www.jumpeyecomponents.com]
and can see the puchase in my account page.

Anyone any sugestions (of course I am also waiting on a reply
from the e-mail helpdesk of jumpeyecomponents...)?

Thx!]]> alnoor FlashEff 1 (Discontinued version)Sat, 18 Oct 2008 06:19:01 -0500